Technical Support & Maintenance
Keep your applications running smoothly with ongoing support. I provide bug fixes, updates, security patches, and feature enhancements to ensure your software stays current and reliable.
What You Get
🐛 Bug Fixes
Quick resolution of issues and errors.
🔒 Security Updates
Regular security patches and dependency updates.
📊 Performance Monitoring
Track uptime, speed, and user experience.
✨ Feature Updates
Small improvements and enhancements.
⚡ Priority Support
Fast response times for urgent issues.
📈 Monthly Reports
Regular updates on performance and activities.
Pricing Packages
Maintenance retainers provide peace of mind with consistent support. Choose based on your expected needs.
Basic
$500/mo
5 hours monthly support
- 5 hours per month
- Bug fixes
- Security updates
- Email support
- 48-hour response time
- Monthly status report
- Rollover up to 5 hours
Best for: Simple sites
Professional
$1,500/mo
15 hours monthly support
- 15 hours per month
- Bug fixes & troubleshooting
- Security updates
- Performance monitoring
- Content updates
- Feature enhancements
- Priority email & call support
- 24-hour response time
- Detailed monthly reports
- Rollover up to 10 hours
Best for: Active applications
Enterprise
Custom
Dedicated support
- Custom hours allocation
- Dedicated support contact
- 24/7 emergency support
- Proactive monitoring
- Performance optimization
- Infrastructure management
- Major feature development
- 4-hour response time
- Quarterly planning sessions
- Flexible rollover
Best for: Mission-critical apps
What's Included
Proactive Monitoring
I monitor your site/app for issues, uptime, and performance to catch problems early.
Regular Updates
Keep dependencies, frameworks, and security patches current to prevent vulnerabilities.
Bug Resolution
Quick fixes for any issues that arise, ensuring your users have a smooth experience.
Continuous Improvement
Use remaining hours for small enhancements and improvements each month.
Supported Technologies
Frequently Asked Questions
Can I cancel anytime?
Yes! All retainers are month-to-month with no long-term commitment. Cancel with 30 days notice.
What if I don't use all my hours?
Unused hours roll over to the next month up to the package limit. They don't go to waste!
What if I need more hours?
You can purchase additional hours at $150/hour or upgrade to a higher tier package.
Do you support projects you didn't build?
Yes! I can take over maintenance for existing projects. I'll need time to review the codebase first.
What counts as an "hour"?
Work is tracked in 15-minute increments. Small fixes might only take 15-30 minutes.
Ready for reliable support?
Let's keep your software running smoothly with ongoing maintenance.
Get in Touch
